Frequently Asked Questions

How do I create an account on

To create a account, click the SIGN IN/REGISTER link on at top right of the website. You will have the option to create an account using Facebook, Twitter, Instagram, Gmail accounts and/or your email address.

How do I know how many points I have?

Your account will automatically track the points you earn and spend. To see your current point total, visit the Profile Page section of

Can I buy points?

Points are not available to purchase.

Can I share points with a friend or transfer points to another account?

Points cannot be transferred between accounts.

How will I know that I've earned points?

Points are added to your account when earned.

Do points expire if not used?

Points do not expire at this time. If something changes we will update here.

Can I use my points for Sherri Hill dresses?

Points can only be redeemed for the specific items mentioned in our Backstage section of the web site and only while supplies last.

Can I exchange points for money?

Points are not redeemable for money.

What if the item I want to purchase with points is not available when I want to redeem?

Prize items are subject to availability at the time points are redeemed.

Can I exchange the prize after redeeming?

Prizes cannot be exchanged or returned for points.

When will my prize arrive?

Generally prizes will arrive within 1-2 weeks from the time you redeem.

Can I track my prize order?

Yes, you can track prize orders on the Profile Page.